Frequent Questions

What is the difference between Logistics and Supply Chain Management?

Logistics, according to the Council of Logistics Management (CLM), is to plan, implement and efficiently control (at a low cost), the flow and storage of goods, services and related information, from the point of origin to the point of consumption, in order to meet the customer´s requirements.

Supply Chain Management (SCM), according to the Supply Chain Council (SCC), considers all efforts in producing and delivering a final product or service, from the supplier of the supplier to the customer of the client. SCM includes, relationship management between supply and demand, planning of the procurement of raw materials and parts, the capacity and JIT of manufacturing and assembly, the re-structure of tactics and processes of storage and inventory, entry of orders, distribution through all channels and delivery to the final consumer.

In summary, SCM includes, in addition to the logistics process, the planning, procurement and manufacturing processes.

What are the reasons for outsourcing?

According to the “Outsourcing World Summit”; the main reasons for outsourcing are:

  • To focus on the “heart of the business” or “Core Business” (36%)
  • To reduce costs (36%)
  • To improve quality (13%)
  • To increase the speed of go-to-market (10%)
  • To improve innovation (4%)
  • To reduce capital investment (1%)


What are the advantages of outsourcing?

Through outsourcing, companies acquire the necessary results, without investments in personnel and fixed assets, rather through an investment in a flexible relationship with a service provider

The 3 parts of a successful outsourcing are:

  • Strategy: Outsourcing should not be seen as an end point, but as a way to reach the end. Successful companies outsource to create specific advantages in their businesses.
  • Selection: You must select the best areas to outsource and select the appropriate organization with which to join.
  • System: There has to be a management system to ensure that the relationship continues to generate the benefits sought and that it receives the necessary permanent investment of management´s time, attention and energy. Once created, a relationship of outsourcing becomes a strategic asset, so valuable and as critical to the organization that hires it, as any other asset.


Why outsource the supply chain?

In order to have an effective and world class SCM, a company has to do not just one, but many things good. For example, they need to achieve synchronization in processes such as: planning, procurement, manufacturing, inventory management, warehousing and distribution. In addition, they need to develop multifunctional processes and a high integration with technological solutions between suppliers and customers to have visibility throughout the chain.

To build and manage all these capabilities can take many years. But what about the brand and the products that generate the sales, where are they left? That is why it is important to define the “core business” of a company and try to outsource the rest to companies that are experts. Therefore, the strategy is to define where to invest the scarce money generated by the company, in resources to design, produce, store and deliver products. In ways to grow revenue faster with less infrastructure.

Each day, customers often find that they can maximize efficiencies and contain costs by outsourcing a variety of processes within the supply chain.

What services does Yobel SCM offer?

Yobel Supply Chain Management offers a variety of services focused on the needs of customers. We help companies in the areas of:

  • Inventory management: We minimize the value of the inventories along the chain, synchronizing them with the demand, reducing the expenses associated with their maintenance, differences, shortages, obsolescence and financing.
  • Procurement management: We plan and monitor purchases, strategic relationships with suppliers and quality audits.
  • Manufacturing: We specialize in planning, engineering, construction and factory management, guaranteeing high flexibility at low operating costs.
  • Transport management and distribution: We guarantee maximum efficiency in the use of vehicles, routes and personnel to improve customer service. In addition, we handle returns logistics and exchanges.
  • Transport management and distribution: We guarantee maximum efficiency in the use of vehicles, routes and personnel to improve customer service. In addition, we handle returns logistics and exchanges.

All based on information management systems, analysis and evaluation of technological tools and information requirements to make the activities of the supply chain efficient, seeking to measure it with the best indicators.

How do these services materialize?

These services are given in three ways:

  • Consultoría, cuando el cliente no necesita tercerizar sus operaciones, pero necesita ayuda.
  • Insourcing, cuando el cliente necesita tercerizar sin dejar de usar sus activos.
  • Outsourcing, cuando el cliente necesita tercerizar utilizando nuestros activos.


What is the benefit I get with Yobel SCM?

Yobel Supply Chain Management is a strategic ally for your business, we share the risk and the successes guaranteeing integrated solutions with proven benefits. Our extensive experience in Supply Chain Management combined with our permanent industrial and logistics training allows us to help companies identify operational improvements and take actions that lead to rapid results. Some of the benefits we can achieve are: reduction and high turnover of inventories, reduction of stockouts, reduction of product costs, reduction of the production cycle and reduction of transaction costs.

How to know if my supply chain is not synchronized?

Some indicators are: excessive inventory, increased costs, poor customer service, loss of profits, and low return on assets.

How much can I save by outsourcing my supply chain?

The best benefits are made from the point of view of costs. A recent study showed that the total costs of the supply chain reach 75% of the operating expense budget. The MIT (Massachusetts Institute of Technology) conducted a study that showed that companies that have successfully implemented these programs achieve benefits like:

  • Inventory reductions up to 50%.
  • Increase in deliveries on time by 40%.
  • Reduction of product cycle by 27%.
  • Double the inventory turns.
  • Reduction by 9 times the product shortages.
  • Increase sales by 17%.

Another study by a consulting company found that these companies typically achieve excellent results in: reducing operating costs by 20%; improve the productivity of assets and be more efficient in responding to changing market demands.

What industries does Yobel SCM serve and what types of distribution channels?

Some of the product categories we serve are:

  • Cosmetics
  • Personal care
  • Home care
  • Consumer products
  • E-commerce
  • Telecommunications
  • Household items
  • Automotive
  • Fashion

The sales channels we serve are:

  • The sales channels we serve are:
  • Retail sales, self-service stores, distributors, wholesalers, retailers.
  • E-commerce
  • Exports

What are the criteria to take into account for strategic optimization?

There are four criteria for evaluating a supply chain from a strategic point of view.

  • The costs: The analysis of costs depending on the activities, or “ABC”, is a good tool. You can also allocate costs per distribution channel or per customer. In the case of a horizontal management process, in which the function is “delivered” to another link in the chain, it is vital to know in detail its cost when transferring it.
  • Inventory: is another of the measurement criteria, since it represents a considerable value in terms of current assets.
  • Speed: that is, the time between the generation of an order and the corresponding delivery of the order to the customer.
  • Financial measurement: metrics have to reflect the overall efficiency of the process. For example, one measurement that is being used more and more frequently is the cash-to-cash cycle. Another is ROA, ROIC, etc.

In which countries has Yobel SCM operations?

Costa Rica, Ecuador, Colombia, El Salvador, Guatemala, Mexico, Peru, Puerto Rico, Dominican Republic and Panama.

To how many destination we make deliveries on a regional level?

With more than 50 years of experience, more than 165,000 m2, and more than 1,300 vehicles, we cover more than 450,000 destinations, process more than 580,000 daily orders, with delivery fulfillments of maximum 24hrs. We deliver packages and units tailored to the customer, from 1 unit to pallets.

How to follow up on my operation?

You can see all your logistic operation through our website, where we give you a username and password, you can also give your clients access to see relevant information to follow their orders.

How would Yobel SCM add value to my company?

Yobel SCM, focuses on the creation of value for our customers, that is, for the shareholder. For Yobel SCM, the most efficient indicator to measure the value created to the shareholder is the EVA (Economic Value Added). This ratio measures how efficient the company is to generate profits above the cost of the money invested in assets with which those profits are generated. In this way, in each part of the supply chain, costs and assets are evaluated to ensure maximum productivity and efficiency.

Why should I think of Supply Chain Management?

InfThe products lack value until they are in the hands of consumers at the time and place required. Every day it is more difficult to differentiate our products at the point of sale, every day the competition launches products to the market with me too and lower costs than the original ones, in this way, the only alternative to remain competitive is to have a well-designed supply chain that allows to be in the consumer first and at the lowest cost. In addition, the total costs of the supply chain can reach up to 70% of revenues.

How does technology help manage the supply chain?

Information technology is not a function of additional support to the supply chain, rather it is the enabler, the means by which several links are integrated into a single chain. Information technology should help in three different categories:

  1. Support operational activities, short-term decision making, handling of daily transactions, order processing, shipments, warehouse movements, etc.
  2. Support planning and medium-term decision-making, such as supporting demand planning, master production programming, and in general, the optimal allocation of resources.
  3. Support strategic analysis, by providing modulation tools that synthesize data for scenario planning, help management to evaluate distribution centers, suppliers, outsourced services, etc.
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(5411) 614 3400
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